KnowledgeGATE AI
KnowledgeGATE AISystem status
All systems operational

Current status by service

www.knowledgegate.ai
UI Operational 99.64% — since Aug 15
Backend Operational 99.35% — since Aug 15
Video playback Operational 99.78% — since Sep 24
beta.knowledgegate.ai
UI Operational 99.38% — since Aug 15
Backend Operational 99.32% — since Aug 15
Video playback Operational 99.94% — since Sep 26
admin.knowledgegate.ai
UI Operational 100.00% — since Aug 15
Backend Operational 99.34% — since Aug 15
Operational Degraded — slow, not down (does not reduce uptime) Partial outage Outage No data

Past incidents

Backend is unavailable resolved · Major outage
Affected: www.knowledgegate.ai, beta.knowledgegate.ai, admin.knowledgegate.ai
When: Nov 11, 11:42 AM – 11:46 AM IST
Nov 11, 11:43 AM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Nov 11, 11:48 AM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Backend is unavailable resolved · Major outage
Affected: www.knowledgegate.ai, beta.knowledgegate.ai, admin.knowledgegate.ai
When: Nov 11, 11:05 AM – 11:28 AM IST
Nov 11, 11:06 AM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Nov 11, 11:30 AM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Backend is unavailable resolved · Major outage
Affected: www.knowledgegate.ai, beta.knowledgegate.ai, admin.knowledgegate.ai
When: Nov 10, 7:55 PM – 8:42 PM IST
Nov 10, 7:56 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Nov 10, 8:33 PM IST — identified: An office power outage interrupted production services. Database replicas and traffic routing are back online. We are recovering cache services before reopening the student API.
Nov 10, 8:38 PM IST — resolved: Production service has recovered following the office power outage. Student and admin pages now load successfully in a signed-in browser, including student lesson playback. We continue to monitor background recovery.
Nov 10, 8:38 PM IST — resolved: Production service has recovered following the office power outage. Student and admin pages now load successfully in a signed-in browser, including student lesson playback. We continue to monitor background recovery.
Nov 10, 8:44 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
www.knowledgegate.ai UI is responding slowly resolved · Degraded performance
Oct 30, 9:11 PM IST — investigating: Automated detection: elevated response times on this service. Monitoring.
Oct 30, 9:14 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
beta.knowledgegate.ai Backend is unavailable resolved · Major outage
Oct 29, 6:17 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 29, 6:38 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
beta.knowledgegate.ai Backend is unavailable resolved · Major outage
Oct 29, 5:47 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 29, 5:50 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Backend is unavailable resolved · Major outage
Affected: www.knowledgegate.ai, beta.knowledgegate.ai, admin.knowledgegate.ai
When: Oct 28, 11:29 PM – 11:47 PM IST
Oct 28, 11:30 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 28, 11:49 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Backend — planned maintenance Completed · Planned maintenance
Affected: www.knowledgegate.ai, beta.knowledgegate.ai, admin.knowledgegate.ai
When: Oct 25, 8:48 AM – 8:55 AM IST
Oct 25, 8:49 AM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 25, 8:57 AM IST — Completed: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: a network switch upgrade. The maintenance page was shown from 8:47 to 8:57 AM IST (25 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: a network switch upgrade. The maintenance page was shown from 8:47 to 8:57 AM IST (25 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: a network switch upgrade. The maintenance page was shown from 8:47 to 8:57 AM IST (25 Oct). This was scheduled work, not an unplanned outage.
Planned maintenance Completed · Planned maintenance
Affected: www.knowledgegate.ai UI, www.knowledgegate.ai Backend, beta.knowledgegate.ai UI, beta.knowledgegate.ai Backend, admin.knowledgegate.ai Backend
When: Oct 21, 12:35 PM – 1:50 PM IST
Oct 21, 12:36 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 21, 1:52 PM IST — Completed: Automated recovery confirmed: the service has been healthy for several consecutive checks.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: we moved KnowledgeGATE to new servers. The maintenance page was shown from 12:35 to 1:49 PM IST (21 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: we moved KnowledgeGATE to new servers. The maintenance page was shown from 12:35 to 1:49 PM IST (21 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: we moved KnowledgeGATE to new servers. The maintenance page was shown from 12:35 to 1:49 PM IST (21 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: we moved KnowledgeGATE to new servers. The maintenance page was shown from 12:35 to 1:49 PM IST (21 Oct). This was scheduled work, not an unplanned outage.
Oct 25, 12:03 PM IST — Completed: Planned maintenance: we moved KnowledgeGATE to new servers. The maintenance page was shown from 12:35 to 1:49 PM IST (21 Oct). This was scheduled work, not an unplanned outage.
beta.knowledgegate.ai Backend is unavailable resolved · Major outage
Oct 20, 10:42 PM IST — investigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Oct 20, 10:47 PM IST — resolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.