KnowledgeGATE AI
KnowledgeGATE AISystem status
All systems operational

Current status by service

www.knowledgegate.ai
UI Operational 99.98% — since Jul 14
Backend Operational 99.99% — since Jul 14
beta.knowledgegate.ai
UI Operational 99.58% — since Jul 14
Backend Operational 100.00% — since Jul 14
admin.knowledgegate.ai
UI Operational 100.00% — since Jul 14
Backend Operational 99.99% — since Jul 14
Operational Degraded — slow, not down (does not reduce uptime) Partial outage Outage No data

Past incidents

beta.knowledgegate.ai UI is unavailable resolved
Jul 31, 8:18 PM ISTinvestigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Jul 31, 8:19 PM ISTinvestigating:
Jul 31, 8:20 PM ISTinvestigating: NOT AN OUTAGE — our monitoring probe is at fault; beta is serving normally. Verified from external networks: 40 consecutive HTTP 200 responses (max 781ms), cache-busted cold renders 0.45-0.48s, x-nextjs-cache HIT, and 200 for every client type tested. The beta-web check has failed 50+ CONSECUTIVE cycles at exactly 8001ms with code 0 since ~13:51Z, while the beta-api check on the same host holds an unbroken healthy streak above 10,000 — so the network path is fine and only this one check hangs. This incident is being left open rather than repeatedly closed, because the probe itself needs fixing and beta UI has no trustworthy external monitoring until it is. Beta is NOT down.
Jul 31, 9:47 PM ISTresolved: Resolved — the beta-web check has recovered on its own (probe now 1717ms / HTTP 200, previously failing at exactly 8001ms). External verification agrees: 5/5 probes HTTP 200. CORRECTION to the earlier update on this incident: I characterised the probe as broken and needing a fix. It recovered without intervention after ~50 consecutive failed cycles, so the more likely explanation is a transient path-specific slowness between the probe vantage point and beta (the probe saw >8s while external clients consistently saw ~0.45s), not a permanently broken check. beta-api on the same host was never affected (unbroken ok streak, now 10,144). Worth noting for next time: a ~2 hour window where beta UI appeared down to monitoring and fine to users is itself a signal about the probe path, and is the reason this incident stayed open rather than being repeatedly closed.
beta.knowledgegate.ai UI is unavailable resolved
Jul 31, 8:13 PM ISTinvestigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Jul 31, 8:16 PM ISTresolved:
beta.knowledgegate.ai UI is unavailable resolved
Jul 31, 7:22 PM ISTinvestigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Jul 31, 8:13 PM ISTresolved:
Slow loading for some users (network provider issue) resolved
Jul 23, 2:39 PM ISTinvestigating:
Jul 23, 2:40 PM ISTresolved: The network path recovered ~16:05 IST; loading speeds are back to normal for all regions (verified from the affected region). Our servers were healthy throughout the ~2h window.
Slow loading for some users (network provider issue) resolved
Jul 23, 2:34 PM ISTinvestigating:
Jul 23, 2:40 PM ISTresolved: The network path recovered ~16:05 IST; loading speeds are back to normal for all regions (verified from the affected region). Our servers were healthy throughout the ~2h window.
Investigating www availability probe failures resolved
Jul 21, 5:55 AM ISTinvestigating:
Jul 21, 8:35 AM ISTresolved: Resolved: this was a monitoring-checker fault, not a real outage. The status checker held stale connections to the www frontend after a deploy and timed out; users were unaffected throughout (verified externally). The checker was redeployed at ~06:00 IST and probes have been green since. False down-minutes were removed from the daily record.
Investigating www availability probe failures resolved
Jul 21, 5:25 AM ISTinvestigating:
Jul 21, 8:35 AM ISTresolved: Resolved: this was a monitoring-checker fault, not a real outage. The status checker held stale connections to the www frontend after a deploy and timed out; users were unaffected throughout (verified externally). The checker was redeployed at ~06:00 IST and probes have been green since. False down-minutes were removed from the daily record.
Investigating www availability probe failures resolved
Jul 21, 5:20 AM ISTinvestigating:
Jul 21, 8:35 AM ISTresolved: Resolved: this was a monitoring-checker fault, not a real outage. The status checker held stale connections to the www frontend after a deploy and timed out; users were unaffected throughout (verified externally). The checker was redeployed at ~06:00 IST and probes have been green since. False down-minutes were removed from the daily record.
www.knowledgegate.ai UI is unavailable resolved
Jul 21, 5:19 AM ISTinvestigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Jul 21, 5:55 AM ISTresolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.
beta.knowledgegate.ai Backend is unavailable resolved
Jul 20, 5:13 PM ISTinvestigating: Automated detection: this service is not responding. Status updates will appear here as they are known.
Jul 20, 5:20 PM ISTresolved: Automated recovery confirmed: the service has been healthy for several consecutive checks.